Terms and Conditions

Terms and Conditions

We take good care of your personal information!

Although we register your personal information in connection with your purchase of ji.dk, we do not guarantee that this information will be available to third parties at any time. We store all your personal information securely and only trusted employees at ji.dk will have access to the information.

payment options
On our website you can pay with Dankort / VISA-Dankort. The amount will only be drawn on your card when the ordered item is shipped to you.

Shipping costs
These are based on PostNord's tariffs and are automatically added to the price of your goods.

We deliver stocked goods within 5 days - delivery to the Faroe Islands and Greenland can mean longer delivery times. We send your goods with Postnord. Please note that We can not be held responsible for any. delays occurred at Postnord.

We provide 2 years of warranty under the Purchasing Act, including manufacturing and material defects found in the normal use of the product. The right of complaint does not cover defects, damage or wear and tear, caused by improper operation or use, poor maintenance, violence or unauthorized interference. The item must be returned to Os (see address below) for repair, replacement or by appointment. crediting. Shipping costs for returning goods are at your own expense and risk.

Right of Cancellation
You have a 14-day return on the ordered items, counting from the day you receive the goods. If you wish to cancel your purchase, simply return the item in the same condition as you received it. Once we have received the item in good condition, we will refund the purchase price (including postage and shipping). You will have to pay for the return shipping costs.
Remember to include your name and address, as well as any. account no. for credit.

If you wish to return a product by virtue of your right of withdrawal or as a result of a complaint, please use this address:

Jørn Iversen Rødekro ApS
Hydevadvej 48, Hydevad
DK-6230 Rødekro
Tel: (+45) 74 66 92 42

A complaint about an item purchased from Jørn Iversen Rødekro ApS can be filed with the Competition and Consumer Agency's Center for Complaints, Carl Jacobsens Vej 35, 2500 Valby. You can complain to the Complaints Resolution Center via www.forbrug.dk.

The European Commission's online complaints portal can also be used to lodge a complaint. This is particularly relevant if you are a consumer residing in another EU country. Complaint is submitted here - http://ec.europa.eu/odr. When filing a complaint, you must provide our e-mail address: iversen@ji.dk